There are free online courses in hospitality for both newcomers and people who have worked in the field for a long time. Whether you’re starting from scratch or want to improve your skills with a free refresher course, the room is ready for you to join in.
The hospitality industry grows year after year. Statistics reveal that a new hospitality job is produced every 2.5 seconds, making it an important global economic sector.
In this article, you can look at the most flexible free online courses in hospitality. The courses are all open for enrollment across different online platforms. Find a free hospitality course that fits your lifestyle and goals with no set study times or time limits. Also, you can get a certificate at the end of any course you want to take.
What is Hospitality?
In order to compete in a noisy marketplace, firms in the hotel sector are relying on the expertise of consultants. Event planning, food service, hotel management, and other aspects of hospitality management are all part of the discipline.
When it comes to hospitality, there are many moving pieces, and organizations require someone who knows the market trends. Also, the person should understand business applications and risk management to give complete decision-making. The hospitality industry certainly stands for the production of memorable experiences that keep guests coming back year after year. Hence, it employs a combination of commercial ideas and psychological principles. To succeed in the hospitality sector, managers must remain up to date on industry developments and obtain hands-on experience.
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What is Hospitality Management?
Building a scalable and sustainable plan for your business requires a variety of tools and skills. Learning these skills and techniques prepares you for employment in the field, whether it’s for a small business or a worldwide hospitality conglomerate. There are free online courses in hospitality and certifications from industry leaders that can help you.
The hospitality industry encompasses all economic activities that contribute to travel, as well as tourism. Among its sub-sectors, we have the following:
- Resorts
- Catering & Dining
- Clubs and bars
- Transport & Travel
- Tourism
- Spas and Wellness
- Ferries and bus tours
- Occur (Private, Business, Cultural, & Sports)
Hospitality Management Courses and Certifications
There is a course for everyone, whether you’re just starting out or want to hone your skills. The USM introduction course will teach you the fundamentals of hospitality operations, vital business management, and event management. If you want to study more about international hospitality management, the Hong Kong Polytechnic University is a good place to start. In addition, Hong Kong Polytechnic offers courses in luxury management, marketing, and technology in the hospitality and tourism management discipline.
More so, a lot of real-world examples help students learn about the hospitality business and tourism industry. These free online courses in hospitality cover a lot of ground in the hospitality business. You can also take classes on food and beverage management or human resources management. You also have a lot of other subjects to get a well-rounded background in the industry.
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Top Ten Free Online Courses in Hospitality with Certificates
1. The Next 100 Years: Innovators and Disruptors Shaping the Future of Hospitality
There are a number of resources available from Cornell’s Peter and Stephanie Nolan Hotel Administration School. Those resources help hospitality industry leaders deal with the unprecedented effects of the COVID-19 pandemic. And they include webinars, peer-reviewed research articles, faculty-authored opinion pieces, and more.
This free online course in hospitality strategy will bring together experts in the field to talk about new industry changes. It will also explore how to be more innovative in hospitality management. Additionally, it talks about how businesses can think like disruptors.
What you’ll learn:
- Predictions for future hospitality industry disruptors
- How companies can disrupt the industry themselves
- Strategies for innovation
To apply for the course, click here.
2. Food Delivery Operations
One of the most rapidly expanding segments of the hospitality industry is food delivery. When dine-in alternatives are scarce or impossible, meal delivery has become a critical part of how cafés and businesses stay viable. This was true even before the 2020 COVID-19 pandemic.
Scott Landers, the co-founder of Figure 8 Logistics and a specialist in managing direct-to-consumer food operations, does the magic in food operations. He can show you how to strengthen your offering and take advantage of this hospitality sector.
This free online course in hospitality covers all areas of food delivery, from logistics to personnel to guarantee a quality product. Certainly, the course will suit your taste.
If it interests you, enroll here.
3. Level 2 Certificate in Principles of Customer Service
If you want to work in a customer service job in a variety of places, then this free online course in hospitality is for you. The course will obviously teach you the basics you need to know. You will also learn how to do important customer service tasks like organizing information and support events. At the end of the course, you can apply what you learned to a wide range of industries and jobs.
- Price – Free
- Funding options – This course is available via government funding, so you are paying nothing
- Study method – Distance learning, self-paced
- Duration – 4 weeks
- Qualification – No formal qualification
- Additional info – Tutor is available to students
To apply for the course, click here.
4. Infection Control Level 2
In this free online course in hospitality, you’ll learn the fundamentals of infection control. You’ll also learn techniques for preventing the transmission of diseases.
Below are some expectations from you at the end of the course:
- Infection management and prevention should be a priority for you.
- Make a positive impact on the well-being of the people around you.
- Learn about how illnesses start and spread, as well as how to look for possible risks.
- Learn about decontamination, sterilizing, and sharps management in further detail.
Apply here to secure your place.
5. Customer Service Level 2
Interested in learning more about customer service? Are you considering a change of job or want to improve your current skills and add a certificate to your resume?
In this free online course in hospitality, you’ll learn more about customer service. Consequently, you’ll improve your daily contact with consumers, and bolster your resume.
- Take a closer look at the art of providing exceptional customer service.
- In order to build stronger relationships with customers and coworkers, you need to improve your communication skills.
- Develop the skills and concepts necessary to provide first-rate service to your clients.
- A lot of businesses and industries will be better off if they learn or improve their critical transferable skills.
Apply for the course here.
6. Level 2 Certificate in Understanding Nutrition and Health
This free online course in hospitality has a lot to deliver. Firstly, you’ll learn about nutrition and health, including the fundamentals of healthy eating and weight management. Also, you’ll learn nutrition in the context of eating disorders and how to cook food safely in a home kitchen.
Additionally, you’ll learn about what a good diet is and how it impacts your overall health. You’ll also learn about numerous lifestyle illnesses and the role nutrients play in your body’s functioning. Besides that, you’ll learn how to design a nutritious meal and cook it safely.
To enroll for the course, click here.
7. Food & Beverage Management
It’s not only about manufacturing and selling wonderful items; it’s about nurturing people’s bodies, souls, and hearts. With this in mind, the work rapidly gets complicated.
Firstly, in this free online course in hospitality, we’ll look at current issues that food and beverage managers and entrepreneurs need to deal with. Secondly, we’ll provide them with the models and tools they need to develop and execute strategies that meet client needs and give them an edge over the competition.
Furthermore, there are four modules and an introduction that focuses on food and beverage industry dilemmas. Also, guest lecturers and video lectures will be available to you. Interviews with business leaders as well as subject matter experts will supplement the lectures’ easy introductions to various subjects.
Click here to apply for the course.
8. Level 2 Allergy Awareness for those Working in the Service Sector
Learners of all ages and backgrounds may benefit from this free online course on allergy awareness in the hospitality industry. People who want to learn about allergies, their causes, and what to do in the event of an allergic reaction should take this course.
Anyone interested in learning more about allergies would benefit greatly from taking this course. Anyone who wants to work with people who have allergies or who wants to learn more about allergies before they start a job in a field that needs them to know about them might find this book useful.
Click here to apply for the course.
9. Hospitality Inbound Marketing Fundamentals and practices
This free online course in hospitality management talks about the basics of inbound marketing, as well as tactics, methods, and strategies. It’s broken up into six parts, and it’s for students who already know a lot about marketing. For people who have never done digital marketing before, this course is for you! As a result, we used simple language to make sure that people who aren’t marketers could understand what each word meant.
Click here to apply.
10. Diploma in Hospitality Management
The yearly income generated by the hospitality business amounts to hundreds of billions of dollars. You’ll master the necessary skills to work in the hospitality business with this free online course in hospitality management.
An overview of the hospitality industry is provided at the outset of this online course, along with information on the main sectors of the industry and their connections to tourism, as well as the many kinds of accommodation available and the various sorts of visitors they may accommodate.
For anybody with any level of education, it is fully free to join, study, and finish Alison’s online hospitality course, save for the certificate of completion. Certificates are available in the Alison store for purchase.
Click here to apply.
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Who Should Take Hospitality Training?
Employees in every department of the hospitality business might benefit from hospitality training. Hotels, restaurants, travel and tourist enterprises, bars, and a slew of other businesses fall under this category. It’s critical, in particular for new workers, that they have a solid foundation in both traditional customer service procedures and the ability to handle a variety of scenarios.
Refreshing current personnel on hospitality norms and acceptable practices is just as crucial. Even if you’re not a manager in the hotel business, you may benefit from hospitality training.
How often should you do Hospitality Training?
Regular hospitality courses are essential for your personnel. A thorough onboarding experience should be provided to all new employees to ensure that they understand their duties and best practices for customer service, as well as critical skills for dealing with a variety of clients and scenarios.
During the pandemic, it will be critical to providing them with ongoing training on how to best serve guests and clients, as well as how to adapt to the ever-changing needs of the industry. In order to keep children safe and happy, it is important to repeat and follow the new standards set by COVID-19.
Do you need Hospitality Training?
Because of the intense competition in the hospitality sector, you’ll need well-trained personnel if you want to maintain your business on the leading edge. The best way to guarantee that your staff can deliver warm and welcoming service to your customers is to invest in hospitality training.
If you can leave a lasting impression on your customers, they are more likely to come back and recommend your company to others. More so, investing in hospitality training should be a top priority if you’re a training manager in a business with a goal of developing and succeeding in this profession for the long term.
What are the benefits of taking free online courses in hospitality?
Short video lectures or live training webinars are the most common formats for online courses, sometimes accompanied by a workbook and practical “homework” tasks. They might even have a private Facebook group or a chat room for extra help for the community.
Not everyone is a good fit for online education. For those who like to study at their own speed, a free online hotel management school might be an excellent resource.
It’s common knowledge that having experience in the field is more important than having a good resume.
To that end, the broad range of topics taught by a hotel management degree may be used for a variety of career paths, including real estate, events, and marketing. As usual, it’s up to you to decide what to make of it.
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Conclusion
Despite the fact that there are several bachelor’s degree programs and paid certifications available, completing any of these free online courses in hospitality management might provide you a significant advantage in your job.
Smart hotel workers never stop studying, no matter how long it has been since they graduated from high school.
FAQs – Frequently Asked Questions on Free Online Courses in Hospitality
Hospitality courses are offered by a wide array of educational institutions. Students may choose from a wide range of courses in hospitality, with many of them including tutor help. If you’re interested in pursuing a regulated qualification or earning CPD points or hours in the hospitality industry, you have a variety of alternatives to choose from.
In addition to hospitality and catering, food hygiene, and catering, you may also be interested in these courses. If you want to learn more about the topic, you may take these courses as well. The more you know about a topic, the better you can grow professionally or personally.
In addition to free courses in hospitality, there are several paid-for online courses available, each of which is tailored to satisfy a variety of learning objectives and accommodate a variety of preferred study techniques.
Many educational institutions provide a variety of free classroom courses, in addition to a variety of free online courses in the field of hospitality. Individuals who like to study in a classroom setting can benefit from these opportunities.
References
- Oxfordhomestudy.com – “Top free online courses in hospitality”
- fivestarcontent.co – “Top free online courses in hospitality”
- Edx.org – “Top free online courses in hospitality”
- reed.co.uk – “Top free online courses in hospitality”
- typsy.com – “Top free online courses in hospitality”
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